All bookings for Create & Color Salon are taken online, making it super easy to check your appointment time once booked and cancel/reschedule if/when life happens. I don't have a receptionist to answer phone calls so to be able to focus and give 100% to my clients in the chair I am unable to answer phone calls for bookings or cancellations. The best way to contact me is through texting or leave a voicemail and I can get back to you as soon as possible.
In the event that you need to cancel your appointment, please be sure to give me a minimum of a 24-hour notice. This allows other guests to book an appointment. Any appointments that are canceled within less than a 24-hour notice are subject to a cancellation fee of 50% of all scheduled services.
If you are running 15 minutes or less late to your appointment please text ahead. If you arrive beyond 20 minutes late you may have to forfeit your appointment completely.
If you are not happy with your results please text me. I will be happy to make small tweaks and adjustments within 2 weeks or less of your hair appointment.
Aslong as your request is reasonable, I will do all that I can to fix any error.